This is where we share everything we, at Cliniko, know how to do so you can grow a successful healthcare business, and get the most out of your practice management software.
Featured article
In tough economic times, pinpointing where your marketing is underperforming (and how to fix it) can help you save money and continue to grow your business. Here are some practical tips you can use to do just that!
In tough economic times, pinpointing where your marketing is underperforming (and how to fix it) can help you save money and continue to grow your business. Here are some practical tips you can use to do just that!
When you’re working in healthcare, you can never be too careful with your patients health information. Here's the five things we recommend you do to keep your patient records as secure as possible.
A step-by-step guide on how to get your allied health clinic on Google Maps. Take this important first step in helping patients find your practice online.
Looking for an overview of the best ways to make sure your practice can easily be found by patients online? Physiotherapist and business owner James Turgis shares his advice for attracting more patients with digital marketing.
Data can help you create a snapshot of your business's health and improve your decision-making. But what is the best way to start using it? Diana Xhumari has some advice on how you can get started creating a "data-driven" culture in your practice.
Understanding how to price your services will put you in a better position to invest in your business. Allied health business coach Blake Sergeant takes you through everything you need to know to generate positive cash flow and sustainable profit.
Curious about virtual assistants and how they are used in healthcare? This post covers the basics to help you decide whether a virtual assistant could be right for your practice.
Our marketer Kate Hunter offers up some digital marketing advice to help your clinic survive the COVID-19 crisis and lay the groundwork for continued growth after it’s over.
This blog post aims to educate you on your responsibilities as a practitioner, the rights of your patients, and how you can practice ‘good’ consent.
We all want to create respectful and safe environments in our work. But how active are we in this process, and do we assume others think of us as an inclusive person without us actually doing anything to show it?
Using an Apple Pencil or a stylus to create handwritten notes in Cliniko has never been easier. In this Cliniko Tip, Rachel covers the different handwriting-to-text options you have available for both Apple and Android—including how to use iPad’s new Scribble feature.
Looking for a bit of extra help in creating patient form templates for your healthcare business? This guest post from Annastashia Cambridge of Two Hands Health Ltd. includes techniques and examples that will help you create new patient form templates in no time.
We've shed some light on a couple of lesser-known steps you can take to help your business emails reach more inboxes while also keeping your domain secure.
Looking to improve patient retention in your practice? Here are some ideas to help you get started connecting with patients using Cliniko, email marketing, connected apps, and more!
Want to use client reviews to grow your healthcare business but unsure where to start? This guide covers how to do everything from asking for to responding to reviews, plus ways you can make online testimonials work harder for your business.
Wait lists are a fantastic way to accommodate patients who need to be seen urgently or maintain a full day of appointments even if someone cancels. In this Cliniko Quick Tip, Rachel explains how to set up your first wait list in just 60 seconds!
Alana Buller—Certified Canadian Counsellor and owner of Whole Heart Counselling Therapy in Winnipeg, Manitoba—shares her insights on how practitioners can tend to their emotional needs during this pandemic and continue offering high-quality care for their clients.
Blogging is a powerful tool that can help people in need while also boosting your clinic’s online presence. And if you’re one of the many practitioners who think you don’t have the time or talent to consistently write quality posts, this article might just change your mind.
This video guide will help you to create a fantastic first experience for patients with your telehealth consultations. Here are our top ideas on how you can share the guide with your clients, so they know exactly what to expect in their first video consultation.
If you're interested in doing more SEO but unsure where to start, we've put together this guide with some simple steps you can use to make sure your practice shows up on Google.
Do you need to evaluate telehealth solutions to be used in your business? John, one of the developers that built telehealth for Cliniko, shares his tips on what to look for, and how to make sure the system you choose is secure.
When it comes to telehealth, offering video appointments is only half the equation. There are new skills you may need to help you market this service and create a great client experience. In this post, Peter shares his tips and advice to get you started on the path to success.
In this guest post, Andrew Zacharia shows us how his team at PhysioFit Adelaide welcomes new practitioners and nurtures healthy working relationships that last for years.
Everything you need to know about setting up patient recalls with Cliniko. Recalls can improve patient outcomes and retention, so make sure you follow these simple tips to set them up.
Recruitment is a hot topic in the health space - it’s one of the subjects that allied health business coach, Cathy Love, gets asked about every day. Here, Cathy shares the three biggest mistakes that she sees practice owners make when hiring for their business, and how to fix them.
Medipass co-CEO, Adrian Perillo, steps you through how, when, and who gets paid with Medicare as an Australian allied healthcare practitioner or clinic.
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through how to use Instagram to find new clients for your clinic.
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through how to use LinkedIn referrer networking to find new clients for your clinic.
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through how to use Facebook, Instagram, and LinkedIn to find new clients for your clinic.
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through how to use Facebook Ads 'retargeting' to find new clients for your clinic.
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through one of the ways to use Facebook Ads to find new clients for your clinic.
Allied health business coach, Cathy Love, shares her best 10 tips (and gives you her business planning template!) to help you build a smart, effective business plan that will serve your health practice well.
A system is a set of procedures that guide how something is done. The beauty of a system is that it’s the same, regardless of who is doing it. Whatever process you decide to systemise in your business, document it so that anyone could do it.
Walkthrough of connecting Physitrack with your Cliniko account for easy access to a cloud-based exercise prescription platform.
You can use a barcode scanner with Cliniko! Here's a walk-thru of the setup process and how to use barcode scanning functions in Invoices.
Did you know you can schedule time off in Cliniko? Block your calendar so patients don't book with you when you are gone.
Too many patients? Learn how to add patients to a waiting list and how to change the default removal date.
Learn how to update or add a new logo in Cliniko to Invoices, Treatment notes, Letters, and your online booking page.
Learn how to use and check status of communications like SMS messages and automated emails (like reminders and invoices).
Learn how to track and report your referral sources within Cliniko by setting up custom referral sources.
In this episode Rachel teaches you how to use recalls to create a patient follow-up schedule and checklist!
In this week’s Tip of the Week, Rachel will show you how to charge concessions correctly in Cliniko without having to manually adjust it each time.
Here’s a walkthrough on how to set-up automatic top-up of SMS Credits in the Cliniko Tip of the Week!
However you try to grow your business, Cliniko can help you document and report upon how you get people through the door! How do you grow your business?
Recalls act as a reminder to get your patient back into the clinic. Often, at the end of a patient’s appointment, you’ll want to see the patient again.
Clinko has many keyboard shortcuts designed to make your life easier. Here's a quick intro on how to use them.
Walkthrough of what a Google+ page is, how to set it up and why is a good idea to have one for your clinic.